When it’s time to install a new commercial roof on your building, you may feel unsure about where to turn or what you should look for in a roofing company.
You may be debating about whether to choose one of the largest commercial roofing companies or to go with a local contractor in your area. Both choices have their benefits and drawbacks.
|5.||Kalkreuth Roofing and Sheet Metal||Wheeling, WV||$100,937,000||568||1%||99%|
|4.||Nations Roof||Lithia Springs, GA||$153,600,000||1,000||0%||100%|
|3.||Baker Roofing Company||Raleigh, NC||$200,000,000||1,000||10%||90%|
|2.||Tecta America Corporation||Rosemont, IL||$420,781,000||2,500||5%||95%|
|1.||CentiMark Corporation||Canonsburg, PA||$540,749,140||3,500||0%||100%|
Although working with a larger company provides unique benefits, there are also significant drawbacks. Many building owners will simply accept these disadvantages because they feel safer going with a large company.
- It’s Just a Paycheck: With a large roofing company, you’re always working with employees and subcontractors. An employee doesn’t care about the customer in the same way the owner does.
- Luck of the Draw: You never know who is going to work on your roof. If you check a nationwide company’s reviews, you will likely see a significant difference in each customer’s experience; this is because your experience depends greatly on the project manager and foreman you end up with. On this same note, employee turnover rate can be high in a big company, so the real-world local experience is typically lower on average than a committed roofing technician who personally owns a local company.
- Please Take a Number: If you have a question or concern, it can be much harder to get an answer when you’re working with a large company—you may spend more time navigating an automated phone system than you will talking to an actual human being.
- Out of Luck: While a larger company may have more resources to pull from when completing your project, it is often not economically viable for them to help you with certain smaller roof problems down the road—problems a smaller company with their office nearby (like replacing material)may be only too happy to tackle for you as part of protecting a valuable local relationship.
- Bigger Isn’t Always Better: A large roofing company may have over 300 employees—but if 200 of them are located in Texas and 100 are in Florida, that isn’t going to help your Ohio business much when you need roof repairs. If a company’s nearest office is far away, the company will likely be slow to respond to your small repair or maintenance needs. And remember: Minor issues are what lead to major ones.