Santa Clara, CA
Cabinet • Kitchen • Remodel/Home ImprovementIs this your business?
Nope! Had a horrible experience here. Turns out when the boss is away the mice will play. My husband was returning for a second time same service. My husband had called ahead to schedule an appointment they scheduled him and confirmed a price over the phone it coincided with the last price he paid last time for the same service. Upon arriving day of scheduled apt the price not only doubles... but the two men were speaking in Spanish and thought my husband was none the wise to what they were saying but he does understand and speak Spanish. What they said may shock you: One asked “How much do I charge him?” The other responds “ $500 he’ll pay!” To which the other guy turns and says “Your total is $550”. Although same service last time cost $320. I told one of the workers that I have receipt last time I paid $320 same service- that guy said “go get it”. And the other guy said “No I do not care it’s $550” Asked to speak to manager or owner and they said they will come back next month- on vacation. Be careful- get quotes in writing. Do you don’t waste your time dealing with crooks that don’t appreciate return clientele. If your wondering my recommendation: Found this same service half a price ($245) at California Car Audio- they were very nice and appreciative of my business. They actually did 10x more esthetically pleasing job job within the same day for me. If you want to see pic/ proof of invoices go to read my yelp review.
Great service, nice manager and they have great quality stereos, sub-woofers, etc. Finish job at promise time. Happy to doing business with them
I just went in this morning and I'm so happy and satisfied with the product and service I received. When I went in, Mario assisted me right away. He asked what I was looking for and I told him I wanted the most basic and simple stereo to replace the current one in my car. He asked the right questions, ones that I didn't even think about such as if I wanted Bluetooth capability, etc. He didn't waste my time trying to up sell me or anything which I totally appreciated because I did not want to invest in all of the bells and whistles at this time. He had the stereo installed in around 30 minutes. The whole trip (discussion, installation, and payment) was definitely under an hour. Prices for the stereo and installation were fair. I would highly recommend this store for all your car stereo needs. I will definitely go back if I ever need anything else.