Optimum Air Co
Heating and CoolingIs this your business?
Optimum Air Co is a family-owned and operated business in every sense. Michael Cates and his sister Michele are at the helm. Having once owned separate HVAC companies, they merged the two in 2013 to take create a new whole with shared values, purpose, and passion to excel.
I'm only using this company because they're contracted by my home warranty. They no showed and didn't bother calling me. So beware to anyone using them.
I have had a problem with my cooling coils on my old AC unit since last year so I decided to call a few companies to get a quote for coil replacement and complete unit replacement. Optimum Air came out to give me an estimate the same day and they were the first of four companies I had called. Mike gave it a quick look since I already knew the coils needed to be replaced. He priced me all my options quickly and I decided didn't make sense to keep dropping money into a 19 year old unit. We settled on a unit and they were out the next day to install it. Three very polite young men were on time and started right away. Couple of hours and the unit in the attic and the compressor out back were replaced and the old unit hauled away. They cleaned up after themselves well and I have nothing but praises for my experience with Optimum Air Co. Great deal, quick and professional service. Happy as can be.
This company sent out a technician about 2 years ago to check my unit on my roof. The technician put a hole next to the sky light when on the roof testing unit and left the job leaving behind his ladder and never coming back. When I confronted the company management about the situation and damage they said they would get back to me but I have yet to get this resolved.
Services OfferedHeating and Cooling
- Central A/C Install
- Central A/C Repair
- Central Humidifier Install