On The Level Contracting & Truck

★ ★ ★ ☆ ☆ 3.0 (2)

Gainesville, VA

Windows • Contractor • Remodel/Home Improvement

Is this your business?


brian c.
★ ★ ★ ★ ★ 5.0
karen e.
★ ☆ ☆ ☆ ☆ 1.0

Cal took our down payment on 10/22/15 and told us he'd start our project in a couple days. The first alarm should have gone off when he started calling our home number after we requested he call one of our work numbers. He left us a message pushing us out to 11/3 or 4, then we got a message that pushed us to the 9th. On the 6th I called to make sure we were on for the 9th but no one answered and no one called us back. On the 9th no one showed up so I called again. Still no answer and no call back. I had found Cal on 'thumbtack' so I contacted them and they tried to contact him. When he finally replied it was through thumbtack email, no more calls from Cal. He did apologize but he wanted to push out our start date again so I asked that he either come do the work or refund our money. He chose to refund our money. On the 11th of November he said he'd put a check in the mail. Today is December 1st and we have no check.

Services Offered

  • Picture Window Install
  • Fiberglass Window Install
  • Double-hung Window Install
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Remodel/Home Improvement
  • Basement Remodel
  • Wood Stair Install
  • Wood Railing Install
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