Mann Plumbing, Inc
Heating and Cooling • Plumbing • Remodel/Home ImprovementIs this your business?
Proudly serving Bloomington for 25 years, we are dedicated to providing our clients with the very best in service for all of your plumbing needs. We specialize in a variety of residential services and take pride in the attention to detail put into each of the projects we are involved with. We are known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.
Needed an outdoor water bib and a couple of pipes, which had been routed through an exterior wall, replaced/installed due to freeze damage. The plumber they sent out told me he should have it done within 3 hours "tops" after we had discussed exactly what repairs would be done. Instead this a****** seemingly went as slow as humanly possible literally walking up and down the stairs of the townhouse where I had the repair done in order to change a single tool every time he needed a new tool instead of just taking his toolbox downstairs, ass hanging out the whole time. It was painfully obvious he was giving me the old go-slow, run-the-clock. I had told him I had to have the work done by that day, so he obviously took advantage of the situation. On top of that I had already purchased a perfectly fine water bib from Home Depot of a type which I had preferred. When I asked him to install the unit which would have installed just fine he flatly refused saying there was something wrong with it because it didn't look exactly like the one he usually put in and insisted that I pay the inflated cost that they charge to purchase a unit from a wholesale plumbing distributor for dirt cheap. On the bill he not only billed me for double the hours he said it would take but also charged me for part of his lunch break. I had to wonder what in God's name they thought it was a good idea hiring such an a****** like this. But then I realized why when I called the company to complain they assured me that the owner of the company would call me back personally to discuss the matter. I never received a call. Then they sent bills to the wrong address multiple times and then tried to charge me extra as a result of non-payment. I had to call them over and over to get the situation straightened out and it was a mess. I would never under any circumstances recommend anyone use this completely unprofessional excuse for a plumbing service. I am soon to have multiple thousands of dollars of other plumbing work done and you can rest assured I would never consider having Mann Plumbing do the work. The rest of the reviews on here seem like a bunch of b******* astroturfing. Maybe some of their other plumbers are better than this filthy disheveld ass-out jerk that I had but there's no denying that when I called to complain they never got back to me and then completely screwed up the billing. Absolutely unforgivable.
He came out and told me I would need to knock down a block wall- turns out that was not true at all. I then waited 2 weeks for an estimate. Called the office and spoke to the plumber who said he was working on it. I never heard back. If they didn't want to do the job, they should have just said so. Very poor communication.
Not pleased. The serviceman was around 45 minutes late to our house, but he did call and say he was going to be a little late. I'll give him that, but what's the point in scheduling a time if you're not goin to be there at that time anyway. He didn't call before the scheduled time. He called after he was already 5 min. Late. Then I guess they are going to charge me $125 for coming out late and just opening up my water heater and vacuuming it out with some "special" attachment they had. Couldn't have been at the house no longer than 30 min. Just told my wife to "keep an eye on it" meaning the pilot light. Said that "it should good." The pilot light is already out, but I'm sure they'll still want that $125. Not recommended.