Maldarelli Plumbing And Heating
Heating and Cooling • PlumbingIs this your business?
Residential Repairs,Small Alterations,Drain Cleaning, Water Heaters
Great experience. I called Mark on Tuesday (11-28-2017) with a leaking toilet. After ascertaining the leak was modest, he suggested Thursday (11-30-2017) to fix it. (If it had been urgent he said he would come sooner). He called before leaving his last job to let me know he was enroute and he arrived within the agreed-upon time frame. He fixed the toilet leak quickly, looked at the 2nd toilet (at my request and because the parts were of a similar age) and fixed it, too. He also fixed 2 leaking faucets. For the faucets he used a rubber tool, rather than a wrench, to avoid scratching them. (Other plumbers just use their wrench to open the faucets, which can scratch them). For a 3rd leaking item, he suggested I should just buy a new one on Amazon and put it in, as it would be cheaper than his fixing the old fixture (a shower head): I appreciated his candor. The total time was 2 hours - which included 15 minutes of travel time from Skillman to Princeton -- which seems about right. (Virtually all plumbers charge travel time and other firms have tried to charge me as much as 1 hour of travel time for an 0.8 mile local trip!). The fee was $120 / hour -- but it included both Mark and his associate (who was also terrific) -- and they seemed to work faster than other firms I have hired. They were polite and sensitive about working in our home and cleaned up after themselves. I especially loved that Mark takes his own phone calls (including mine, 2 days before) -- with no scheduler (to get things mixed up). I would hire Mark again when I need more plumbing services.