Heating and CoolingIs this your business?
We contacted Maddenaire to fix 2 water bottle fillers for our college. They sent a technician out and said they would return with parts to finish the repair. After waiting 6 weeks I called today to follow up and was told the parts had come in but water coolers are not a priority. They are too busy with a/c work and if I want to have water for the students when they come back in 2 weeks, I should buy back up water bottles for them. Their web-site states they are "factory authorized" for 4 different water cooler companies but obviously they do not really want that type of work. Very poor customer service.
Elkay says that Maddenaire is a chosen contractor to supply repairs to there water coolers. We have been waiting since May and it is now September. I have called someone else. Shame on me for letting them string me along with promises that they were coming.
Second time I have used these guys, they have done great work to keep my house cold. They are straightforward, and have fixed my problems quickly at a fair price. I will use again!
Services OfferedHeating and Cooling
- Central A/C Install
- Central A/C Repair
- Central Humidifier Install