Hawkins Residential Roofing, Inc
Gutters • Roofing • Siding • ContractorIs this your business?
Hawkins Residential Roofing, Inc. has remained a family owned residential contractor working in the North Dallas and surrounding communities including Plano, Carrollton, Frisco, Richardson, Addison, Coppell, Irving, Lewisville, Garland, McKinney, and Allen. We maintain an A+ rating with The Better Business Bureau, The North Texas Roofing Contractors Association and Plano Chamber of Commerce to help assure you, our valued customers, that we will stand behind our work time and time again.
I've used Hawkins roofing three times now, but never actually had to hire them. Strange, I know, but follow along, because these guys are awesome and so honest! The first time, they came out and inspected our roof for us on our first home purchase, the same day we called. This was awesome, because we were in an option period, and needed to know whether or not we should move forward on our purchase. And it was right in the middle of the busy storm season. After inspecting the roof, they let us know the roof did need to be replaced, even knowing that they may not get the job, since we were asking the sellers to fix it. The sellers chose to go with another company, unfortunately. The second time we called them, it was to inspect our roof again, this time before we sold the home we had had them inspect before purchasing, the home inspector (for the seller) was concerned about the roof on our back porch. The owner of the company came out himself and looked at it, told us that the roof was fine, that what they were seeing was normal, and did not need to be replaced. He even wrote us a letter saying so to include with our paperwork- again at no charge! And the third time, I called because I felt like our roof (on our new home) looked a little wonky. They had someone at my home within a few hours. He climbed up and took a look at everything, and let me know the roof was fine, what I was seeing was from the settling of the house but that the roof looked good. There were small ping marks on the fence and the vents, but they weren't anything to worry about, and that the roof wasn't compromised in any way. He also took a look at our gutters and let us know that they were attached incorrectly, the lip had been installed above the roof line instead of under, which is why water was pouring off our roof all around anyways. He said it wasn't harming the roof, but that when the roof did need to be replaced, those could be fixed too. I was really thankful that a company would so willingly send someone out and be honest with me about the condition of my roof, even having no experience. They could have easily sold us a roof any of these times, but were honest about it, which I really appreciate! They'll be the ones I call when the next big storm hits! Thank you Hawkins Residential Roofing!
Had GM Don Byrd come to my house look at my all ready approved paperwork for hail damage and stated he would get back with me. It has been over a month and no word! Sent text to the GM and OWNER no response. Don't trust them waist of time.
Came highly recommended from a neighbor whose roof they replaced after a recent hail storm, and I was not disappointed. Returned my call promptly to provide honest and professional advice! After all, I am not going up on the roof myself to see if a problem really exists. After the next hail event, which in Texas is nearly a certainty, I'll be sure to call them again!