Five Star Plumbing Heating Cooling
Heating and Cooling • PlumbingIs this your business?
We provide heating, ventilation, air conditioning, and refrigeration service, sales, and installation in upstate South Carolina. Give us a call today for service! We do residential and commercial HVAC/R. Refrigeration Experts, Inc. 610 Pettigru Street Greenville, SC 29601
Five Star sent Marius along with his fellow workers to install a new heating & air system in our home along with insulating our attic & sealing our crawl space with a vapor barrier. They did an excellent job with everything, & Marius went above & beyond to make sure it was all done right! They cleaned up every day & kept us informed on what was scheduled to happen each day. We highly recommend this company for any of your home repair or replacement needs!
We appreciate the great customer service we experienced last week from Donnie at Five Star when our system stopped heating. We have a new system, so this was unexpected. We were under a time crunch on top of that, and it was taking some time to get to the problem. Donnie worked hard and brought in any help that was need to get the job done. I'd like to also say that the tech brought in to help Donnie (I believe it was his supervisor) was excellent, as well. And, of course, the administrative woman that I spoke with on the phone several times was also professional and friendly and did a great job. Every time we have done business with Five Star it has been a positive and pleasant experience. However, I would like to point out that I'm not impressed with the tech support from Lennox. Donnie spent an hour on hold trying to reach them to answer his questions. That's ridiculous. .
The company Five Star is exactly that 5 STARS!! Paul B came to our home to do a general check of our heating systems yesterday. He showed up between the designated time and began by telling me what he was going to do. Throughout the process, he provided updates as to the performance of the systems. He also changed filters and carefully went over the final paperwork answering every question I had. As a side note, I asked him to leave the attic staircase open as I needed to get Christmas decorations once he left. He graciously offered to bring the boxes down which was very generous but not necessary. This exemplifies the kind employees of Five Star who go above and beyond for their customers. I am confident that anyone will have an awesome experience with this company and it's amazing staff! You definitely can't go wrong giving them a try.