First Quote Home Improvement

★ ★ ☆ ☆ ☆ 2.3 (3)

Fayetteville, GA

Gutters • Handyman • Roofing • Siding • Windows • Contractor • Remodel/Home Improvement

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Description

Gutter Replacement And Gutterguards. Replacement Vinyl Windows/ Doors Soffit And Fascia/ Vinyl Siding

Reviews

Stephanie V.
★ ☆ ☆ ☆ ☆ 1.0

Let me start by saying that the work the actual contractors did was exceptional. No complaints once they showed up to do the work. But getting someone to my house to actual work was impossible! I felt like once he had my money he didn’t care enough to actually complete the work. Promises were made about days that work would be done.... but come that day no one would show up. The worst part was, no one called to let us know. I had to constantly try to track him down. Constantly. Calling 2-3 times a week even to just get an estimate for another day no one would show up. Completely unprofessional. If I had to do it all over again I would not even consider this company. I hope no one else does either. Maybe then they’d learn to treat customers better.

cory b.
★ ★ ★ ★ ★ 5.0

Wonderful company very professional would highly recommended

Rachael C.
★ ☆ ☆ ☆ ☆ 1.0

I was very pleased with the beginning process of getting the quote and understanding the product that we would be purchasing. Jerryl was very good at helping us along the way, and we could not beat the pricing. We had issues with communication making sure once we put in our order when we would be able to get an appointment set up. Once we were on the books, He did not keep up with us very well after. I felt as though, once he got our money, we were no longer a focus. He came a day early to check on the job to see how it went, he did not even know when we were suppose to have our windows done. Then, after the job was actually completed it took him a week to check back in. On that call he asked how we were enjoying the work, we said it was fine, but we had some issues about the screens not sliding completely up, on ANY of our 13 windows we had done. Also, we asked for metal doors, but we wanted to understand if they were metal why no magnets were sticking to them. On that same call Jerryl asked very passively if we were going to use the same credit card for final payment. We said, yes, once we have the job looked over and verified by him. He said ok, I will be out Friday a 9am. Well, Friday came, it was 10:15 no call, no show from Jerryl. I tried calling 3 times and it went to a full voicemail so I could not leave a message. I finally text him and got a response 10 min later. “Sorry, I am running late, and will not make it”. I then told him we were not happy with the job, he needs to come out so we can make sure it all gets fixed, and I found that he had already pulled out final payment from us without our approval. It took him 2 days to text me back and say that he could, again meet on Friday at 9am. Again Friday came and gone no call, no show. I am over trying to reach out to him. All he does is set up a job, and take your money. He doesn't care if you are truly satisfied with the job or not. Beware

Services Offered

Gutters
  • Gutter Install
  • Gutter Repair

Handyman
  • Grout Repair
  • Disposal
  • Hang LCD
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Roofing
  • Metal Roof Paint
  • Asphalt Shingle Install
  • Asphalt Shingle Replace
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Siding
  • Steel Siding Constuction
  • Fiber Board Siding Construction
  • Stucco Siding Construction
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Windows
  • Picture Window Install
  • Fiberglass Window Install
  • Double-hung Window Install
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Contractor

Remodel/Home Improvement
  • Basement Remodel
  • Wood Stair Install
  • Wood Railing Install
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