Ferguson Bath, Kitchen & Lighting Gallery
Bathroom • KitchenIs this your business?
We ended with picking out our plumbing accessories at Fergusons for our bathroom remodel. Our contractor recommended that we make an appointment with Misty and she was a real gem! We did not realize what we were getting ourselves in to when we first walked in. We thought it would be easy to pick a sink, faucet, and shower spigot. Oh boy, were we wrong! The selection at Fergusons is wonderful, but having the help of Misty made the process very easy!
Visited the showroom for the first time. Lots to look at and plenty of fancy options for bathroom, lighting, and kitchen. I had heard the store people weren't very friendly or helpful, and another customer even commented on this to me when I lent him my tape measure, but I thought the folks at the store were friendly and when I needed help I was able to seek someone out who answered my question cheerfully. This isn't where to go to find a bargain, but a great place to go to be able to see and touch housing fixtures and get ideas.
This place has the worst customer service for any business that I have been involved with. The receptionist acts like she is doing you a favor for being there. They don't respond to messages or emails. They are not timely. They are rude and snobbish when you visit the showroom. They are unhelpful to say the least.