Del-Air Heating And Air Conditioning
Handyman • Heating and Cooling • Property MaintenanceIs this your business?
Del-Air has established itself as one of Floridas leading heating and air conditioning companies in Florida. Whether your AC needs repair, replacement, or regular monthly maintenance, Del-Air can provide you with the highest quality service available in the industry. With a dedication to customer satisfaction and a diligent work ethic, Del-Air brings you the peace of mind that your AC will run at peak performance during every season. We dedicate ourselves to customer satisfaction and pride ourselves on our attentive work ethic. You can be confident that your home will be at peak performance at all times.
The worst customer service ever! We purchased a house in Fort Myers as a get away part time house, we live in New York full time. At the time the house was about a year old. Del Air installed the unit and we had some problems with moisture around the A/C unit. I called for service and our home watch person met them at the house and let them in. I paid $79.00 for the service call and never heard from them again. I didn't know what the problem was. Last week our home watch company told me the house wasn't cooling so she called them again. Today I get a call from a very RUDE person on the phone that explains that she need to collect $79.00 before they go to the house it was there policy. I explained that when they were at our house I would give her my credit card number. She laughed and said she would call me back in a few minutes. When they arrive at our house the very RUDE girl called me back again. I had a few more questions to ask and shared my concerns about the last service call and she said it was not her job she could only speak about this visit. I told her to tell him to leave my house and that I would not pay for terrible customer service!! She was a prefect example terrible, terrible service. If you don't like your job find something else to do. I am done paying for Crappy service.
We get a reasonable rate for work done twice per year to keep our unit running. It's 12 yrs old. I don't think it would be operating if it had not been for regular care and checkups.
Was able to get service in less than 24 hours. Tech was polite and efficient. We needed a part that the tech had. All fixed. We were very happy with Del Air.