Day Roofing, Inc
Altamonte Springs, FL
Roofing • ContractorIs this your business?
Day Roofing installed my new roof in November 2017 following hurricane Irma. It took them 11 days to complete a roof that should have taken 2 or 3, because they only had 2 people working on my roof. The workers were friendly and professional as was the owner Alfredo. The real problems started when my new roof leaked. It took them 2 more weeks to fix the area that leaked and nearly a month to come to an agreeable resolution on the ceiling repairs needed as a result of the leak. (They hired a ridiculous subcontractor that eventually got the job done right, but only after several contentious arguments and 3 failed attempts.) Even after all these problems (leaking new roof, time taken to region, issues with repairs) all totally more than 6 weeks, I still referred this company to a family friend. BIG MISTAKE!!! They advised me they pay a $250 referral fee (as advertised on their website). It took my family friend several months to settle with her insurance company, but finally replaced her roof in the summer of 2018. Months later I contacted Day Roofing to remind them of the referral fee I was owed. After several calls over 3 weeks, I was finally advised the check was in the mail. When I received the check, it was only for $150. I contacted Yennifer (one of the owners) only to be advised that “mom changed the referrals to $150”. I asked when and why I wasn’t advised of this when I was calling for my $250 check, and also reminded her that a friend of mine was paid $250 for her referrals. She blamed it on the fact that she didn’t speak with me, an employee did, and she is not responsible for what he did not tell me. *Please Note... every time I called asking about the referral payment, I asked for Yennifer, she just never returned my calls. *** Buyer Beware... your new roof may leak, you may have to chase them for repairs and they will scam you out of any referral fees you may be owed. Based on conversations I have had with other that Day Roofing has done work for, I feel I may have been treated much differently if I was a different ethnicity!
Yeni is very informative and educational to her customers when it comes to the re-roof process also she is one of the few licensed roof contractors in the greater Orlando area that work directly with insurance companies to get the most payout for her customers there for costing her customers less out of pocket all while her dad Alfredo a seasoned veteran in the roofing industry is out on the field at all times to ensure that each and every customer ends up with the best roofing system possible. I am an employee of Day Roofing Inc. and will not stand by any company that I do not truly 100% beleive in.
Great experience all around with the re-roof of my home. Very professional crew and office staff and a wonderful family owned business to boot. I highly recommend them.
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