Custom Installations, Inc

★ ★ ★ ★ ☆ 4.2 (5)

Lake Forest, IL

Roofing • Siding • Contractor • Home Inspection • Remodel/Home Improvement

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Description

It all started in 1964 when firefighter Leroy (Bud) Woodruff began learning the sheet metal trade while working with Sweets Sheet Metal in Wilmette. In 1969, while still employed full time at the Winnetka Fire Department, he took his passion further and began a contracting business from his garage. He enlisted his three sons in the family business and put them to work climbing ladders and learning the trade. With his meticulous attention to detail, the company continued to grow and Bud furthered his experiences while working on some of the North Shores finest homes. In 1984, Bud moved his business out of the garage and to his first shop in Glenview and later bought his first building in Lake Bluff, IL. He retired from the fire department in 1989 and began working for his small business full-time. To continue the legacy Bud started, his three sons took over the business and began expanding their expertise to include a wide range of exterior construction applications.

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Reviews

Phil B.
★ ★ ★ ★ ★ 5.0

I was looking for and in need of one supplier that could do it all - roof, siding, gutters, doors and windows. I had never had any extensive work performed on the exterior of my home so I was a bit of a novice at this. My sales person Dave was knowledgeable about product and also understood my desired house look and budget. Very patient with me on all my questions, gave me options and helped me make some great decisions. Through the whole process I had daily updates from Kaylah in their customer support group . .keeping me posted and up to date. From the very beginning of the vendor selection process of who I was going to use all the way to completion I was very pleased with everyone that I spoke to as well as those that came out to do the actual work. A lot of great things to say, but I will sum it up as I am happy with my decision of selecting Custom Installations as well as the finished work and I would recommend them to my family and friends.

Tarah H.
★ ★ ★ ★ ★ 5.0

Custom Installations installed a new roof and gutters on our home. Their professional team even helped fix the drainage between ours and our neighbors yards. Brad, Clayton, Kaylah, and the entire crew were amazing. Extremely professional and helpful from start to finish. The roofing and gutter crews cleaned our yard extremely well afterwords, and were incredibly diligent! Highly recommend!

Christopher J.
★ ☆ ☆ ☆ ☆ 1.0

Custom Installations installed the siding on my home, along with 14 other new builds in the same development. About one month after closing,I noticed buckling/"oil canning" in several areas around the house. Throughout the following months, all homes in the development had the same issue. After several back-and-forths between Custom Installations and the home builder, we had a service technician from the siding manufacturer inspect the job. After removing several boards in various areas around the house, we were surprised to discover how horrible the installation/re-installation job was. Avoid this company at all costs. RESPONSE TO OWNER: Thank you for your response, which lacks sincerity and empathy, but is full of arrogance. I'm glad you will continue to work with Lexington Homes, which I think speaks volumes to the quality, or lack thereof, of the developer. I'd like to point out that I have young children at home, including a baby. Being that this is the THIRD attempt at rectifying this issue, the inconvenience continues for me and my family. TO ANYONE READING THIS, don't be fooled by the lack of poor reviews on Google. I HAVE BEEN CONTACTED BY INDIVIDUALS FROM THE COMPANY ASKING ME TO REMOVE THIS REVIEW IN EXCHANGE FOR REPAIRS.

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Services Offered

Roofing
  • Metal Roof Paint
  • Asphalt Shingle Install
  • Asphalt Shingle Replace
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Siding
  • Steel Siding Constuction
  • Fiber Board Siding Construction
  • Stucco Siding Construction
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Contractor

Home Inspection

Remodel/Home Improvement
  • Basement Remodel
  • Wood Stair Install
  • Wood Railing Install
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