Custom Installations

★ ★ ★ ★ ☆ 4.2 (5)

Lake Forest, IL

Gutters • Handyman • Roofing • Siding • Windows • Contractor • Property Maintenance • Remodel/Home Improvement

Is this your business?

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Reviews

Phil B.
★ ★ ★ ★ ★ 5.0

I was looking for and in need of one supplier that could do it all - roof, siding, gutters, doors and windows. I had never had any extensive work performed on the exterior of my home so I was a bit of a novice at this. My sales person Dave was knowledgeable about product and also understood my desired house look and budget. Very patient with me on all my questions, gave me options and helped me make some great decisions. Through the whole process I had daily updates from Kaylah in their customer support group . .keeping me posted and up to date. From the very beginning of the vendor selection process of who I was going to use all the way to completion I was very pleased with everyone that I spoke to as well as those that came out to do the actual work. A lot of great things to say, but I will sum it up as I am happy with my decision of selecting Custom Installations as well as the finished work and I would recommend them to my family and friends.

Tarah H.
★ ★ ★ ★ ★ 5.0

Custom Installations installed a new roof and gutters on our home. Their professional team even helped fix the drainage between ours and our neighbors yards. Brad, Clayton, Kaylah, and the entire crew were amazing. Extremely professional and helpful from start to finish. The roofing and gutter crews cleaned our yard extremely well afterwords, and were incredibly diligent! Highly recommend!

Christopher J.
★ ☆ ☆ ☆ ☆ 1.0

Custom Installations installed the siding on my home, along with 14 other new builds in the same development. About one month after closing,I noticed buckling/"oil canning" in several areas around the house. Throughout the following months, all homes in the development had the same issue. After several back-and-forths between Custom Installations and the home builder, we had a service technician from the siding manufacturer inspect the job. After removing several boards in various areas around the house, we were surprised to discover how horrible the installation/re-installation job was. Avoid this company at all costs. RESPONSE TO OWNER: Thank you for your response, which lacks sincerity and empathy, but is full of arrogance. I'm glad you will continue to work with Lexington Homes, which I think speaks volumes to the quality, or lack thereof, of the developer. I'd like to point out that I have young children at home, including a baby. Being that this is the THIRD attempt at rectifying this issue, the inconvenience continues for me and my family. TO ANYONE READING THIS, don't be fooled by the lack of poor reviews on Google. I HAVE BEEN CONTACTED BY INDIVIDUALS FROM THE COMPANY ASKING ME TO REMOVE THIS REVIEW IN EXCHANGE FOR REPAIRS.

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Services Offered

Gutters
  • Gutter Install
  • Gutter Repair

Handyman
  • Grout Repair
  • Disposal
  • Hang LCD
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Roofing
  • Metal Roof Paint
  • Asphalt Shingle Install
  • Asphalt Shingle Replace
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Siding
  • Steel Siding Constuction
  • Fiber Board Siding Construction
  • Stucco Siding Construction
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Windows
  • Picture Window Install
  • Fiberglass Window Install
  • Double-hung Window Install
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Contractor

Property Maintenance

Remodel/Home Improvement
  • Basement Remodel
  • Wood Stair Install
  • Wood Railing Install
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