Bedford Hills, NY
Handyman • Heating and Cooling • Interior Design • Property Maintenance • Remodel/Home ImprovementIs this your business?
Country Willow is a lifestyle home furnishings retailer and design center that is like no other store in the tri-state area. Breathtaking architectural design elements and beautifully crafted furnishings - inspired by some of the most beautiful places in the world - are found at Country Willow. Our store offers an eclectic mix of one-of-a-kind finds, exclusive merchandise, custom furniture, popular and private label brands. We are also committed to a culture that supports green sustainable living through careful vendor selection and healthy business practices. At Country Willow, our mission is to create a better, happier and more comfortable life for our customers through the quality of our home furnishings and tailored design services. As a company that cares about quality, we involve ourselves in the design, style and construction of our furniture. Distinctive architectural elements, authentic accents, rich textures, warm natural light, and always great music make our store a true 36
Fabulous furniture with just the greatest service and no pressure.
Rarely do I give bad reviews but this store was very disappointing. We ordered a Winston slip covered sofa, chaise with matching ottoman. The workmanship was so awful. The slip cover did not fit right (you have to pay extra for your choice of fabric) and was replaced but the replacement was just as bad. The bench cushion was also replaced because after only 4 months, it started to sag in the middle. The replacement was just the same. Finally, I opened the cushion cover and found out that the filling was not contained in the sac but was all over the place. The core foam was not even made of one piece but 3 pieces glued together. I was told, fluffing every day is necessary...this thing is heavy. I needed comfort, not work to find comfort. I was going to be charged a re stocking fee, 25% of a $6,130.00 plus pay for delivery. I already paid $500.00 to have it delivered to our home in NJ. I don't mind spending if this product will last us a long time but 4 months??? Ridiculous.
I bought a new sofa, recliner, bookcase and a lamp. The staff is extremely helpful in answering questions and helping with selections. I couldn’t be happier. A+ for customer service and the quality of the furniture.