Cortes Plumbing & Heating

★ ★ ☆ ☆ ☆ 2.0 (2)

Cumberland, RI

Heating and Cooling • Plumbing

Is this your business?

Reviews

Kevin H.
★ ★ ★ ☆ ☆ 3.0
sandra s.
★ ☆ ☆ ☆ ☆ 1.0

Victor Cortes of Cortes Plumbing had been my plumber for a number of years. Among other services he installed a new furnace and a hot water heater at my home. A day before this past Thanksgiving I saw a puddle of water in my laundry/furnace room. The water was not far from my water heater but the area was dry around the heater. I called Mr. Cortes and left a message. I very stupidly waited through the thanksgiving holiday for a return call. Meanwhile, the water situation was getting worse. I called once again and Mr. Cortes answered. When I explained the situation he said he did not "do this any more." Would not a return courtesy call to me have been in order? I still do not know if he's retired or just selective about the jobs he takes. I asked him for a referral and he was of no help whatsoever. I learned a costly lesson in waiting until after the holiday for a call from Mr. Cortes as mold had started to form under my flooring from a leaking hot water pipe. Is professionalism and courtesy completely obsolete?

Services Offered

Heating and Cooling
  • Central A/C Install
  • Central A/C Repair
  • Central Humidifier Install
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Plumbing
  • Water Heater Repair
  • Shower/Tub
  • Sewer Main Replace
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