Chris's Plumbing Service
Bathroom • Plumbing • Septic Service • Water HeatersIs this your business?
Portable Toilet Products, Portable Toilet Services, Septic Services, Plumbing Products, Plumbing Services, Hidden Leaks Found & Repair. Drain Cleaning, Water Heaters, Video Camera Inspections, Toilets, Disposals & Faucets Sewers Installed. Remodeling.
I will NEVER use Chris’ plumbing again or recommend it to anyone I know. Horrible company, terrible customer service especially from the owner. The company gave me an invoice, called back with a question on the labor and they increased the price on it and refused to honor the original invoice (literally a difference of about $20 on a $500 bill). Whenever I asked to have the original quote that I received for the work done (the price that I would have paid if I just paid the bill), I was told no because it was “my fault that I didn’t put the signature on the invoice” even though I was never asked to sign it. I have a copy of the original invoice and was still told this. I asked the technician if I could speak to the office, which he said was closed and that only the 24/7 hour line for scheduling could be contacted and that they don’t handle billing. No problem with that, however the owner stated that was not true. Whenever I spoke with the owner, Joanne, she straight up stated that I was “irrational” and that I “tried to take advantage of the technician because he is a young man and I made him feel nervous”????? Apparently I made him feel nervous by trying to justify having no approximate time frame (over 3 hours), no description of the work that he needed to do, him leaving for 30 minutes to get extra parts and charging for the time frame as well as calling for help multiple times on the work he was doing. If you want to get hit with a $500 bill by a company owned by crooks that like to take advantage of people, by all means use them!
I've had them come out to my house on a couple of occasions and was treated very well. They do a great job and always clean up after themselves which is much appreciated! Fast, friendly, and were able to come on short notice.
High quality work! Sean in one day fixed three plumbing issues. Walked me through what needed to be done and sent me updates while I was at work. Would use again!