America Air Conditioning And Heating
Air Duct Cleaning • Heating and Cooling • Contractor • Water HeatersIs this your business?
We offer the following: * HVAC Contractor * Heat Pumps * Water Heater Installation * Air Duct Cleaning * AC Repair * Air Conditioning Service * HVAC America Air Conditioning and Heating is a full-service HVAC company. Our HVAC contractor brings over 20 years of experience in the industry to each project we undertake!
My mother had been patiently waiting for 3 weeks on this sorry company. They said the core was cracked and needed to be replaced. They said they would turn in the information to Old Republic for approval (this was a Friday). The next week Old Republic said they didn't turn in all the needed information. A week after the initial visit the part was finally approved. 2 weeks later and multiple excuses about the part not being in my mother had enough. She's been without an AC for 3 weeks with triple digit temperatures. They told her earlier the part would be in at 8AM and she would be at the top of the repair list. Friday at 9:30 she called and was told parts didn't come in until later in the day, and even if her part came in she'd have to wait. She's been waiting on them for 3 weeks! She got mad and told them her frustrations, and about 10 minutes later Old Republic called and told her American requested the ticket be transferred. Later that day another company came out and had the AC cooling in under 30 minutes, and it's been running strong all weekend. American Air Conditioning are liars, they wasted almost a week because they didn't give Old Republic all the necessary information, and I really doubt they even ordered the part. All we heard was "the part's coming", but they kept saying it for 2 weeks. Mom's house was over 90 degrees for 3 weeks (hitting 97 a few times), and it took all of 30 minutes for another company to get the AC working. Do not use or trust this company! They are not members of the Better Business Bureau, and based on other, similar stories about American I will NEVER recommend them to anyone.
DO NOT RECOMMEND THIS COMPANY AT ALL!! We went through this company with our home insurance. They came out and fixed our a.c., that only worked for a day. Had them come back out a week later to have it "fix" again, they said to leave a.c. off for an 1hr then turn back on and it will work. Had a.c. off for 2hrs and once I turned it back on it still did not work. Have been going back and forth with our insurance saying they contacted them to have part expedited. It's will be going on 3 weeks this Monday and we still have no part and nothing has been fixed! They also stated, they are booked and will hopefully try to get us in once the part is in, if they have a cancellation in their schedule. The temp in our home has been 87+ degrees inside with the doors and windows open.
Their work is not to code!!! Worked with out warranty co and got stuck with This company. Warranty took a while to get parts in but once the part was in, the technician borrowed our tenants saw to cut a bolt on the condenser to make everything fit back together. He left exposed wiring on the top of the AC unit and when the company was questioned they said "it's Normal, just don't let the kids touch it or put up a fence." Repair didn't last /4 hours and we had to call again. Again the tech left the wiring outside the unit exposed. Eventually we had to call the city inspector who came out and confirmed this was not to code and the Company finally agreed to fix it to code as it should have been done the first time. I'm hoping this most recent repair last more than 24 hours.