Ace Air Conditioning and Appliance
Heating and Cooling • Appliance RepairIs this your business?
We Service All Major Appliances and Air Conditioning. We also sale Parts for the Do it Your Selfer.
Thank you Ace for being a professional, top notch, dependable company. You received the call this morning about my downstairs AC unit not working properly and within two hours had Troy one of the most Awesome technicians come out to check out the problem. To my surprise when I answered the door it was the same Troy for a few months ago who had replace the AC thermostat on the same unit we were having the issue with. When I tell you he is so knowledge about his profession that he was able to figure out what was wrong, repair the outside unit and to top that off remove and replace the non working fan inside of the handler I cannot say enough about how GREAT TROY is enough.... Thank you for making my Friday Wonderful Troy!
If you want a company that caries no parts and will take at least two visits then you can come to the right place. You can give them the model # and serial # and exactly what is broke on your appliance think have any parts, NO. The service will show up yep that is what I thought, we have to order the part. They will give a day when it will be in their store. Do not believe this as they tell you what you want to hear. They will even say we will put a rush on the item again tell you what you want to hear. Only thing they tell you that is correct is the Service Charge Fee. I have used them 4 times and 4 times the same experience. I have used this company for my last time. Again the only thing they can tell the truth is the Service Fee other than that they tell you what you want to hear.
Had a Frigidaire refrigerator go bad. Across two weeks and 4 visits and almost getting it fixed I lost 2 refrigerators full of food. but when Ace determined they could not do a permanent fix they did refund IN FULL there charges to me. I was out the large amount of money in groceries but the refund went a long way in helping me buy a new refrigerator and restoring my faith in these guys..