Ace Air Conditioning & Heat

★ ★ ★ ★ ☆ 4.2 (5)

Wilmington, DE

Electrical • Heating and Cooling • Plumbing • Water Heaters

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Custom M.
★ ★ ★ ★ ★ 5.0

Very professional and friendly!

Sukhmani R.
★ ☆ ☆ ☆ ☆ 1.0

I would give these guys 0 stars if possible. I paid them almost $2000 to get 3 AC's serviced. They took almost 2 weeks to service them, while my tenant lived without an AC the whole time. On installation they broke one of the hood on the AC's unit. My tenant called me immediately and told me, and as an interim fix he glued the broken piece back on as the hood kept falling down. When i called these guys they said they will send someone to look into it which they did. When i called them back they mentioned that the tenant broke the hood and they are not liable to replace it. After paying almost $2000 this is the customer services which ones get. The AC's which they serviced are also just about ok. Never ever use them as they are the biggest con artists out there. I am never going back to them and i am definitely going to report/sue them as well. To add to this - the owner is extremely rude. When speaking to him he starts out defensive and out rightly saying that he isn't paying for it and then instead of understanding and coming to a solution, he starts getting verbally abusive. TALK ABOUT CUSTOMER SERVICE. THIS PLACE IS A JOKE.

Catie C.
★ ★ ★ ★ ★ 5.0

Did not get a good unit at first- they replaced it with a great one. They really care about their customers satisfaction. I highly recommend them.

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Services Offered

  • Outlets & Switches
  • Switch
  • Generator Install
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Heating and Cooling
  • Central A/C Install
  • Central A/C Repair
  • Central Humidifier Install
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  • Water Heater Repair
  • Shower/Tub
  • Sewer Main Replace
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Water Heaters
  • Water Heater Repair
  • Water Heater Install
  • Shower Heat