Able Dockery Roofing

★ ★ ★ ☆ ☆ 3.0 (2)

Gastonia, NC

Gutters • Roofing • Contractor

Is this your business?

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Reviews

Craig B.
★ ★ ★ ★ ★ 5.0
Brandy L.
★ ☆ ☆ ☆ ☆ 1.0

Pat is very unprofessional. When she wouldn't return my insurance papers for weeks after several requests, that should've been my red flag but I proceeded forward and I regret it now. Her crew broke my satellite dish while fixing the roof and she agreed to pay for it to be fixed. Didn't happen. They ripped down the siding from my carport ceiling and didn't replace it or paint it but they did charge for the repair. They left their mess behind instead of removing it from the property and cleaning up. Her contract was with me and my husband but since she new my husband's aunt, she decided to give her the final bill to pay and told me to pay our aunt back. Wait, WHAT?Who does something like that? I was honestly blown away that this happened. This didn't allow us to challenge what was incorrect on the bill and actually getting a copy of the bill was a ridiculous process in itself. I only received it when I finally said I'd call my insurance company and get a copy of what was submitted to them. I assume it was withheld from me because of the inaccuracies in it. When I asked her about the inaccuracies and reminded her that she owed money for the satellite she told me to get it from our aunt and talk to her about it. WHAT? Your crew broke the dish, not our aunt that you inserted into this process. I'm still completely blown away by how unprofessional that business is ran. Needless to say, we halted the other repairs that we had planned to let them complete. I DO NOT RECOMMEND THEM AT ALL!

Services Offered

Gutters
  • Gutter Install
  • Gutter Repair

Roofing
  • Metal Roof Paint
  • Asphalt Shingle Install
  • Asphalt Shingle Replace
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Contractor