ABC Plumbing, Heating, Cooling, and ElectricVerified Company
Arlington Heights, IL
Electrical • Heating and Cooling • PlumbingIs this your business?
ABC Plumbing & Air Conditioning is a family owned and operated business. All of our technicians have been drug screened and background checked and will arrive in an ABC lettered vehicle. We will email you a picture profile before our technician arrives and we will provide you with pricing upfront, before any work begins, because we charge by the job, not by the hour. We offer 24/7 service and always stand behind our 100% Satisfaction Guarantee, which means you can count on us anytime you have a plumbing or air conditioning problem. Established in 1948. In business since 1948, ABC Plumbing, Heating, Cooling and Electric has always been a family owned and operated business. Over the years we have expanded our trade services to become an area leader in almost all home services including plumbing, heating, air conditioning and electric work.
We purchased the complete H-VAC system through ABC and also a new water heater. Terry was our furnace installer, and he was AMAZING! He stayed at my house until past midnight to finish the job (he fixed something he did not anything to do with). At no given point in time did he complain, always with a positive attitude. Even at the end of the night, Terry took his time to make sure I was well-informed about everything that happened in my house that day. The rest of the crew was also phenomenal. Thank you to all. EVERY SINGLE TIME I call them, they deliver! Even for the tiniest concern or question I have had, they send someone to the house IMMEDIATELY! Today I called for a plumber to come over for an estimate. Jon was the person who came in, and gave me advice that saved me at least $7,000. He could've easily taken advantage of the situation, given that I don't have a clue about plumbing. Not the case! Every time they have come in they have been the kindest, and always educational.
My air conditioner stopped running on one of the hottest and most humid days of the summer. I called early on a Monday morning and was able to get an appointment for same day. John S. was great - he explained everything he did and found the problem quickly. As it turned out the problem wasn't the A/C unit it was a bent prong in the thermostat. It was easily fixed. I definitely will recommend ABC and John S to friends/family, and am happy to now be a member of the Ultimate Advantage Club. Many thanks to John S and ABC for taking such good customer care.
About a month ago I was taking the youth that I work with home from the park, after a softball game. You see I am a mentor/coach and every year I take youth that live in high risk areas to and from the park to play softball in a restorative justice league. On this particular day it was late in the evening, and I was transporting the kids in the church van. Parents were expecting their kids home. Unfortunately, a worker from this company was illegally parked and blocking the intersection. He refused to move his illegally parked van and began to use profanities at me, while the kids waited in the van. I politely asked him to move his illegally parked van. My request was ignored for about 15 minutes, until I had no other option but to call the police. Once he saw that I called the police he eventually moved the van. The reason I am writing this is because of the frightening nature and vulgarity of this worker.