A Better Heating & Air Conditioning Inc
Heating and CoolingIs this your business?
Heating & Cooling, Repair & Replacements, Preventive Plans, Indoor Air Quality Testing, Zoning Products, Programmable Thermostats, Humidifiers, Air Cleaners, Purifiers
I know that normally the managers and techs are the ones to always get the praise, but in this case I want the praise to go to Donna. The service starts with her.. She schedules you for a appointment on a day convenient for you, she always keeps you calm even in a heat or cool event. And any issues that need to be resolved she is the one to make sure that is addressed. I do appreciate what the techs do to make sure that we are cool but it all starts with that first phone call to the office and a very friendly voice on the other end assuring you that they will take great care of you.. Thanks Donna.. Lifelong customer.
Outstanding service and response!! I called and received same day service even though it was late in the day. Nick, the technician, arrived on time work professionally and efficiently. He explained all his actions and service steps in clear, concise language so that I understood exactly what was being done to fix my air handling unit and thermostat. Nick was courteous and respectful at all times; noting that we had a new floor recently put in the house he took his shoes off when entering. I cannot speak any more highly of Nick and A Better Heating and Air. I will always return to them for service and maintenance work. Thank you!!
A Better has always been professional and courteous. From the office to the technicians we have not had a bad experience with them. We have been a customer for more than a decade with good reason. For example, we have an older unit under the house that is a candidate for replacement. Each time the technician comes to inspect it, he tells us that since it is old, we will need to replace it at some point, but they see no need to replace it as long as it's still working. They could prey on our inexperience and tell us to replace it now, but they are working people just like we are and value our time and money as much as they value their own.
Services OfferedHeating and Cooling
- Central A/C Install
- Central A/C Repair
- Central Humidifier Install