A-1 Performance Rooter & Plumbing
Long Beach, CA
Bathroom • PlumbingIs this your business?
Plumbing Repair Company Long Beach, Ca
I was talking on the phone with a business call pacing back and fourth from my office to my dining room when all of a sudden a huge burst of water gushed through my dining room ceiling. I quickly put my business call down, ran upstairs to find out where the water was coming from. My daughter was taking a shower and my other daughter was draining the bath tub. I quickly shut off the water and stopped the drains to stop more water from coming through my downstairs ceiling. My wife and I were in shock and immediately called our homeowners insurance company. Then my insurance company walked us through the steps we needed to do and told us to call a plumber to repair the plumbing. I searched for plumbers on my phone, read some reviews and found that A-1 Performance Rooter & Plumbing had some great reviews and saw they were licensed, bonded and insured plumbers. I talked with Scott, the owner of A-1 Performance Rooter & Plumbing, he answered the phone right away, was friendly and sent out a plumber within 45 minutes to assess our plumbing damage. When they came out they were experienced with the type of water damage we had from our broken pipes. They also recommended a water damage company to come out and help with the cleanup, drying, repairs of insulation, drywall and texturing of our ceiling and walls. A-1 Performance Rooter & Plumbing kept checking in with us to make sure our repairs were going well with the water damage company and A-1 Performance did a professional, clean job in replacing our broken plumbing pipes. They really made our disaster into a great experience and offered advice in helping us with getting setup for future bathroom remodeling. I highly recommend calling A-1 Performance Rooter & Plumbing, they help us with our broken pipes, with replacement and our water damage. Good honest plumbers.
Very happy I found A1. Professional, efficient, friendly, reasonably priced service from Eric. Someone picked up the phone when I called and the work was scheduled when convenient for me versus having to wait for weeks.
After a week and a half of not being able to use the sinks in either of my bathrooms, being told by "the smell good plumber" that the clog was so bad that I needed their $377 hydro cleaning and another local plumbing company saying they couldn't come out for a week, I called A-1 at 2:00pm on a Thursday. Scott Thomas was here that same day, 5 mins. before the appointment time and within 15 minutes had cleared the clog, reassembled all of the piping and cleaned up after himself! Oh, and the cost was absolutely amazingly affordable! Thank you Scott and thank you A-1 Performance.