7 Services, Inc
Virginia Beach, VA
Heating and CoolingIs this your business?
Since we have been in business, we have one goal and that is to offer the proper solutions to heating, air, and indoor air quality for all of our customers. No sales pitch - simply what you need. Our Motto: It's your money. Don't waste it.
7 Services? ROCKS! Not only are they friendly and prompt, they know what the heck they are doing. The guy ran our thermostat thingy like he invented it. The diagnosis of our problem was quick and a discussion of the fix with regard to affordability was determined. (It wasn't an emergency and I couldn't afford the fix immediately so we decided to wait.)
We called 7 Services at the recommendation of our daughter who had a great experience with them a few months ago. Will came out and spent almost 3 hours doing our HVAC inspection, unclogging a drain in the AC, tuning in up and adjusting the furnace. We were very happy with his diligence and answering our questions. Great price too. Highly recommend.
We had our system installed by 7 services about 8 years ago. We thought they did a great job and have received good service from them since then. Until a few weeks ago. Our heat has been working only intermittently so we called them out. They cleaned some sensors, charged us about $200, and went on their way. That was fine except that it did not fix the problem. When we called them back, someone’s else came out and decided it was a different part that needed to be ordered to fix the problem. They would call me back the next day. Never got a call. Sent a text after my messages were not returned. Got a text back saying to part was not in yet (this is the next week) and the guy would be back by my house at 3:30 that day because he thought there was something else going on with my system. This is the last I’ve heard from them. Didn’t show up. Didn’t call. Didn’t text. I’ve called and texted a few times since then with no response. What kind of service is this? That happened last week. This whole ordeal with our heat has been going on for about a month now and although it works sometimes, sometimes we wake up to a 60 degree house. Our system is only 8 years old. Please refund us our $ since we have now called another company to come out and fix the problem that you couldn’t. This is unacceptable.
Services OfferedHeating and Cooling
- Central A/C Install
- Central A/C Repair
- Central Humidifier Install