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Our forte is rapid application development. Our timelines run days, not weeks or months.
Customers are always intimately involved in the design/feedback process.
Some of the applications we've developed are:
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PO Management/Shipment Tracking/Order Management
Target Logistics/Andrews Air wanted a unified system to handle their shipments, warehouse managmenet and order tracking.
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Mail Merge/Document Creation
Accurate Mailings need a system to handle database driven, recursive mail merge and document creation.
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RFQ/Proposal/Job Tracking
Richard Jacobs & Company, Inc. a print broker want a system to manage all the requests for printing they got from customers,
handle the requests to their vendors for quotes, track proposals and responses, do estimating and sample requests.
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Incident Reporting
Target Logistics/Andrews Air wanted a simple means for customers to report incidents with shipments or service. More visible than
one-to-one voicemail or email this system allows both customers and Target to track reports and how and when they are resolved.
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Customer Information Management
Target Logistics, Panalpina and UPS-SCS Customs wanted simple, flexible, customizable frameworks for keeping track of all customer information. Account Information, Contacts, Rates, Sales Plans and Reports, Contracts, Consignees, POA, etc. all in one place.
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Surveys
Employee surveys for Target Logistics. C-TPAT Vendor surveys for UPS-SCS. Customer surveys for UPS-SCS. Data collection and analysis and graphic
presentation.
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Seminar Registration and Management
UPS-SCS Canada wanted a total solutions for bilingual seminar registration and management.
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Customer Communication Management
UPS-SCS wanted an application and support service that provided Subscription Management, Form and
Registration Hosting, Content Distribution, Reporting, Bounce Management,
List Segmentation, Dynamic Messaging and Data Upload/Download.
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Air Freight Tracking and Operations
Matson Logistics needed a system up and running in 30 days.
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Sales Information Analyis
Mosaid (Virtual Silicon) needed a way to slice and dice their customer data every which way and make it available to their entire sales force.
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Contact
Internet Distribution Services, Inc.
665 Wellsbury Way
Palo Alto, CA 94306
Voice: 650 327-3385
Fax: 650 327-3392
Email: sales@service.com
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